Six practices. Most engagements use two or three.

How an engagement works

Every engagement begins with a 15-minute call, and if we are a fit, a free assessment. We look at the systems you run, what you spend on them, and the work your team repeats, then hand you a written roadmap: what to fix, what to replace, what to leave alone, and what each costs. That roadmap is yours whether or not you continue, and it is written so you could hand it to any supplier.

What happens next depends on what the roadmap says. Sometimes it is a single project, scoped to a fixed price and a fixed date. Sometimes it is ongoing leadership on a set number of days each month. Often it is neither, and the answer is that two of the four things on the list are worth doing and you can do them yourselves.

Most engagements draw on two or three of the practices below rather than all six. They are listed separately because businesses arrive knowing which problem they have, not which practice solves it.